You are 5mins away from getting a claim

Start by providing information about the incident below

Make a claim

Tell us what happened to your Phone and when it happened. The more we know, the more we can help you get your screen back to brand new

Easy Process.

Depending on your phone or device, you can either pick up a replacement screen in our outlet nearest to you or your can request that Is shipped down to your address.

24-hrs Claim Cycle

We know how important your device is, that is why we’ll ensure your screen is ready in 24hours after we have verified your claim. 

Tell us about the incident

Fill a claim form

Do you have questions?

Fixtel Phone Insurance Plan

You have an Already Broken Screen? You Can Still Get Insurance!

There is a cover for both used and brand-new phone. Even if you have a faulty phone, we can fix and get it covered for you

Fixtel Repair Centre

Need to file a claim?

Don’t worry, it’s simple. Fill this form now or reach us on our claim line!

I have insurance and my screen is broken?

I need to insure other screens right now?

I have a faulty phone that I want to fix?

Frequently Asked Questions

The Fixtel Phone Insurance covers all the basics that ensures you don’t ever waste money again on buying a new screen; 

  • Cost of new replacement screen 
  • Cost of the HD protective film for your phone screen, that strengthens your screen by 1000X
  • Android phone tracker that works in Nigeria (for Android Phones only)

In case you are wondering whether you can still  get a cover for your phone that you have been using for a while, the answer is yes! Regardless of the status of the phone, whether brand new, locally used or foreign used, you can get a cover for your screen. 

We understand how important it is for you to get your phone to work again, that is why the claim cycle is just a 24hours cycle. 

Once you fill the claim form, we will instantly verify and within 24hours you free screen will be ready 

Our goal is to make the entire process easy for you. You can make a claim by just clicking on the “make a claim” button and within 5mins your claim will be processed. 

24 hours Claim 

Phone insurance covers gives you full protect for the next 1year (12 months), however you can extend this at any time you wish to

There are chances that you do not use this cove; i.e. your phone screen didn’t break with the one-year period of the cover, not a problem at all. 

You will enjoy all the other benefits of the cover which includes the tracker and the drop-proof technology PLUS  a discount on the next cover you want to get from Fixtel